Privacy Policy

O-Lux Technologies (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, oluxtechnologies.com, or interact with our services.

If you have any questions about this policy, please contact us at info@oluxtech.com or call 630-439-7700.

Company Information

Information We Collect

We collect both personally identifiable and non-personally identifiable information.

Personal Information

We may collect personal information when you voluntarily provide it, including your name, email address, phone number, company name, and mailing address. This information may be collected when you fill out a contact form, sign up for a newsletter, request services, complete a survey, or contact us directly by email or phone.

Non-Personal Information

We may also collect non-personal information automatically, such as your IP address, browser type, referring URL, pages visited, time spent on our website, and other general usage data. This information helps us understand how visitors use our site and how we can improve it.

How We Use Your Information

We use the information we collect to respond to inquiries, provide IT services and support, manage billing and account activity, improve website functionality, analyze site trends, and support internal marketing efforts. We do not use personal information collected through our website to send unsolicited communications.

If you subscribe to marketing or newsletter communications, you may opt out at any time by clicking the unsubscribe link in the email or by contacting us directly.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience and better understand how our site is used. Cookies are small files stored on your device that help websites function more efficiently and provide useful analytics.

Cookies may help us remember preferences, improve website performance, and deliver more relevant content. You may disable cookies in your browser settings, but doing so may affect the functionality of certain parts of our site.

Third-Party Tracking

We use third-party analytics tools, including Google Analytics, to collect aggregate data about how visitors use our website. This may include information such as page visits, time on page, bounce rates, and general browsing behavior. This information helps us improve our website and better serve our visitors.

Third-Party Services

We may engage trusted third-party service providers to support our business operations and service delivery. These providers may process personal information on our behalf and are contractually expected to safeguard that information.

These services may include, but are not limited to:

• Customer relationship management (CRM) platforms
• Marketing and communication tools
• Cloud hosting and infrastructure providers
• IT service management and monitoring systems
• Data analytics and website performance tools
• Payment processing and billing systems

We only share information with third parties as necessary to operate our business, deliver services, and improve our offerings. All third-party providers are expected to maintain appropriate security and confidentiality standards.

We do not sell or rent your personally identifiable information to any third parties.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Websites

This Privacy Policy applies only to information collected through O-Lux Technologies’ website and services. Other websites or services linked to from our website may have their own privacy policies, which we do not control and which are not covered by this Privacy Policy.

Any forms or integrations connected to third-party platforms, including Salesforce.com, may direct users to websites or systems operated by those third parties. Information collected by those third-party services is governed by their own privacy policies.

Disclosure of Information

We may disclose personal information when required to do so by law or when we believe disclosure is necessary to protect our rights, comply with a legal obligation, respond to legal process, or protect the safety of our business, users, or others.

Data Security

We use industry-standard measures to help protect your personal information from unauthorized access, misuse, or disclosure. These measures may include secure systems, firewalls, limited internal access, and other reasonable administrative, technical, and physical safeguards.

While we take data security seriously, no method of transmission over the Internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including to provide services, manage business operations, comply with legal obligations, resolve disputes, and enforce agreements.

Review, Correction, and Removal of Your Information

If you have provided us with personal information and would like to review, update, correct, or request removal of that information, please contact us at info@oluxtech.com. We will use reasonable efforts to respond to your request within thirty (30) days where applicable.

Please note that some information may remain in backup systems or third-party databases where immediate deletion or correction is not always technically feasible. We will still use reasonable efforts to honor valid requests.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to the personal information we hold about you, request corrections, request deletion, or object to certain uses of your data. To make a privacy-related request, please contact us using the information listed on this page.

Email Communications and Opt-Out

If you no longer wish to receive marketing emails, newsletters, or promotional communications from us, you may opt out at any time by clicking the unsubscribe link included in the footer of those emails or by contacting us directly.

Legal Compliance

We maintain this Privacy Policy in accordance with applicable U.S. privacy standards and business practices. We reserve the right to disclose personal information when required by law or when necessary to protect our legal rights or comply with judicial proceedings, court orders, or other legal processes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and will become effective when posted. If we make material changes, we may also provide notice through our website, by email, or through other appropriate means.

We encourage you to review this page periodically so you remain informed about how we collect, use, and protect your information.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

O-Lux Technologies
Email: info@oluxtech.com
Phone: 630-439-7700